SMS Terms & Consent
Last updated: March 2026
About DutyProof SMS
DutyProof sends operational SMS alerts and check-in reminders to workers and supervisors during active fire watches. All messages are time-sensitive and operational in nature — DutyProof does not send marketing or promotional text messages. SMS messaging is optional and not required to use the DutyProof platform.
Types of Messages
- Check-in reminders: SMS messages containing a unique link for the fire watcher to confirm they are on-site and actively monitoring. Sent at regular intervals (typically every 15–60 minutes) during an active fire watch.
- Missed check-in alerts: Notifications sent to the fire watcher when a check-in is overdue, prompting immediate action.
- Supervisor escalation alerts: Notifications sent to a designated supervisor when a fire watcher misses a check-in, enabling rapid response.
- Pre-watch safety checklist: A one-time SMS with a link to complete required safety verification items before a watch begins.
How Worker SMS Opt-In Works (Double Opt-In)
DutyProof uses a double opt-in process to ensure the actual message recipient (the fire watcher) directly consents to receiving SMS messages. SMS is an optional feature — users can create and manage fire watches without enabling any SMS. No phone numbers are required at any point. Below is the complete worker opt-in flow:
Default State — SMS Off
When creating a fire watch, the SMS toggle is off by default. No phone number field or SMS consent is shown. The user can start a watch without SMS.
SMS Check-in Reminders
Send check-in links and alerts to the worker via text message (optional)
Button does not mention SMS — watch starts without any text messages.
Supervisor Enables SMS & Enters Worker's Phone
If the supervisor chooses to enable SMS, the toggle turns on and the worker's phone number field appears. A separate authorization checkbox is required.
SMS Check-in Reminders
Send check-in links and alerts to the worker via text message (optional)
Worker's Phone *
Supervisor Authorization (First Opt-In)
The supervisor checks an authorization checkbox to allow DutyProof to send a single consent request SMS to the worker. This does not consent on behalf of the worker — it only authorizes the initial outreach.
Clicking this sends exactly one consent request SMS to the worker. No operational messages are sent yet.
Worker Receives Consent Request SMS
The worker receives a single text message asking them to confirm consent. This is the only message sent before the worker explicitly opts in. The message contains a unique, one-time confirmation link.
Sample consent SMS
Msg frequency varies. Msg & data rates may apply. Reply STOP to opt out, HELP for help. Consent is not required to use DutyProof.
Worker Confirms Consent (Second Opt-In)
The worker taps the link in the SMS and lands on a consent confirmation page. The page clearly describes the types of messages, frequency, costs, and opt-out instructions. The worker must tap “I Agree” to confirm. Only after this confirmation does DutyProof begin sending operational check-in reminders.
Consent confirmation page shows:
- Types of messages (check-in reminders, missed check-in alerts, watch summary)
- Sender identity (DutyProof / Gurfinkel Ventures LLC)
- Message frequency (varies by watch schedule)
- Cost disclosure (Msg & data rates may apply)
- Opt-out instructions (Reply STOP at any time)
- Help instructions (Reply HELP or email support@dutyproof.com)
- Links to Privacy Policy and Terms of Service
After tapping “I Agree,” operational SMS messages begin. If the worker does not confirm, no further messages are sent — the watch continues without SMS.
Supervisor Escalation SMS (Optional)
Separately from worker check-in reminders, DutyProof can send missed check-in alerts to a designated supervisor via SMS. Supervisor SMS escalation is entirely optional — it is off by default and not required to create or manage fire watches. When supervisor SMS is not enabled, missed check-in notifications are sent to the account holder's email instead.
Default State — Supervisor SMS Off
When creating a fire watch, the “SMS Supervisor Escalation” toggle is off by default. No supervisor phone number field is shown. Missed check-in alerts go to the account email.
SMS Supervisor Escalation
Send missed check-in alerts to a supervisor via text message (optional)
Supervisor Enables SMS Escalation & Enters Their Phone
The supervisor (account holder) chooses to enable SMS escalation and enters their own phone number. This is voluntary — they are providing their own number for their own use.
SMS Supervisor Escalation
Send missed check-in alerts to a supervisor via text message (optional)
Supervisor Phone *
Supervisor Provides Direct Consent
Before SMS escalation can be activated, the supervisor must check a consent checkbox directly in the app. This constitutes explicit, affirmative consent from the actual phone number owner.
If the supervisor does not check this box, SMS escalation is not enabled and missed check-in alerts are sent via email only. The watch proceeds normally without any SMS to the supervisor.
Message Frequency
Message frequency varies based on the check-in interval configured for each watch — typically every 15 to 60 minutes during an active fire watch. Watches are temporary and end when the fire watch period is complete. No recurring messages are sent outside of active watches.
Opt-Out
Any message recipient can opt out at any time by replying STOP to any DutyProof SMS. Once opted out, no further messages will be sent to that phone number unless consent is provided again for a new watch.
Reply HELP to any message for assistance, or contact us.
Costs
DutyProof does not charge recipients for SMS messages. However, standard message and data rates from your wireless carrier may apply. Contact your carrier for details about your messaging plan.
Carrier Disclaimer
Carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission from your wireless carrier. T-Mobile is not liable for delayed or undelivered messages.
Privacy
Phone numbers and message logs are stored securely and used solely for fire watch compliance operations. We do not sell, share, or rent phone numbers to third parties for marketing purposes. For full details, see our Privacy Policy.
Contact
DutyProof is a product of Gurfinkel Ventures LLC. Questions about DutyProof SMS? Contact us.